What an incredible week. Thousands of dedicated people across the country stepped up to join Soles4Souls in making a huge difference in the lives of people in need. It was an inspiration to behold, and we are incredibly thankful for you.
When we started this charity a few years ago, we recognized that the way to really get people excited about what we were doing was to just get out of the way. The concept is simple enough, the need great enough, the supply big enough to make a big impact…as long as we have true grassroots support.
Anyone can create “awareness” — a media stunt is easy to do with a few dogs and ponies, but the lasting effects aren’t there when you have that kind of mentality. In the information age, we are aware of everything; in fact, we are over-saturated with information. We have all been presented with thousands of charities and cause marketing programs in the past six weeks, and if you’re like most people you automatically tune out 99% of it. Just “getting your message out there” is like spamming people right on the street. It doesn’t really work.
We think that the real trick in communicating your message is to get everyday, ordinary people to cross over the line of awareness and into participation.
Someone who joins us (even casually, at first) in one of our participation programs is highly likely to catch the Soles4Souls fever. When they personally experience the “transaction” of putting a brand new pair of shoes on a needy person’s feet and see the response that comes from it we know that they will remember that for many years to come. We call it the “magical moment” and we don’t need a detailed “cause marketing” plan, because that simple moment is all it takes.
Someone who actively participates in Barefoot Week becomes engaged with the Soles4Souls mission — they stop thinking in terms of the event and start visualizing what else is possible with Soles4Souls. Before long, they stop referring to Soles4Souls as “THAT” charity and start referring to Soles4Souls as “MY” charity.
And that’s what Barefoot Week is all about. Creating “owners” of Soles4Souls who take it upon themselves to create a personal, meaningful impact on their communities. Without owners we would be a virtual charity; a group of people meaning well but ringing a loud bell from across the expanse of the Internet.
Barefoot Week belongs to our Owners. The following are some random notes to them, and I hope you’ll read it to get a sampling of what many of our owners did for us this week.
(You probably know who you are.)
You helped us load trucks in Alabama and Atlanta and Indy and Portland and LA with thousands upon thousands of brand new shoes. They still had tissue paper stuffed inside the toes and smelled brand new when unpacked, and most of these shoes were much nicer than the ones you were wearing, and yet you didn’t complain or ask for a free pair because you felt there were people in greater need.
You didn’t get a lot of the credit because you didn’t show up on the Channel 5 News or appear in the background of the photos, but make no mistake about it — your efforts were incredibly vital to the people who received the gift of those shoes.
You dialed hundreds of phone numbers until your fingers hurt, just trying to locate the founders of participating shelters or board members who might be able to help identify the truly needy residents in your community and let them know about the event. You helped us find and direct volunteers in Indianapolis/Birmingham/Atlanta/LA/Portland and even thousands of churches across the country.
There’s you, our little semi-retired, wonderwoman firecracker. You took it upon yourself to call friends, neighbors, co-workers, competitors, family members and total strangers (sometimes 2 or 3 times) to invite them to come down and join you in handing out shoes to our own homeless and disadvantaged. And later that week, when you saw a news report on the event YOU helped put together, you didn’t feel envious that you weren’t on TV or the radio, but you felt happy and relieved (and okay, a little proud) that you helped ease the lives of many people with your hard work, and that’s all you ever wanted. And you said, “Wayne, if you put my name in your blog again I won’t talk to you for a month.” So there: no name, but you know who you are.
Then there’s Finish Line. You own hundreds of awesome retail shoe stores, yet you treated each homeless person who came to get a free pair of shoes like one of your best customers; you looked them in the eye and literally jumped to help these valued “guests” find just the right fit for their tired, bruised feet. And despite the fact that you’re a very large, very successful company, you consist of people who truly, truly care. Not only that, but you decide to extend the shoe distribution into September under your own campaign called Sole Destination. How incredible is that?
There are thousands of you Soles4Souls owners out there.
You arranged for porta potties and chain fences to be delivered; Soles4Souls banners & signs & flyers to be posted; you set up distribution stations in homeless shelters, city parks and even on the infamous Skid Row out in LA.
Near the end of the day you helped ensure a few tardy visitors could get into line so they could receive their shoes, even though they spoke no English and you speak the same amount of Vietnamese… it didn’t matter because a few simple gestures conveyed the entire meaning of our charity without a single understandable phrase except: “Thank you.”
You run a restaurant delivery service called Delivered Dish (which has nothing to do with shoes) and spent money out of your own pocket for doughnuts and pizzas and didn’t ask for any credit in return. And when the frizzy haired lady stopped dead in her tracks and asked, “Free shoes and food? What’s the deal here? Who does that?” you quickly and politely said, “Well, everyone you see here, Maam.“ And then you invited her to join you handing out doughnuts.
What’s the deal here? Who does that?
You are a reporter that came to do a simple little report for the evening news and ended up going barefoot with the other volunteers just to report more accurately on the spirit of the event, and found yourself totally sucked in by the time you had to leave and file the story. You even called our office line after hours (a little emotionally, I might add) and offered to volunteer the next time, anytime, we are in town. We will take you up on that.
You are a newly retired gentleman that privately donated permit fees, licenses, and you even secretly arranged for people whose sizes were not available to receive a new pair of shoes from a local retail store (which you bought at full price).
Anne McDonald bought a couple plane tickets to fly 320 miles so she could participate in giving shoes to people in need while also giving her step-daughter an up-front and personal lesson in why it’s important to give back, and what it looks & smells like in the front lines of our homeless communities.
You went to great lengths to round up tables, chairs, security posts and rope, Brannock devices (the little measuring things at shoe stores), shoe horns, hand sanitizer, flyers and banners and everything else. You rented three U-Haul trucks so we could cart 5,000 pairs of new shoes from a warehouse to a city park, and you spent hours and hours helping plan and execute the event. You even printed 75 shirts with the Soles4Souls logo and you showed up on your birthday, for crying out loud. And your employees joyfully showed up, thinking they weren’t getting paid for the day, yet you paid them anyway. I’m talking to you, Shoe Mill.
What’s the deal here? Who does that?
And what about you, adidas? When you heard we were having an event in your city, you decided to send 1,000 pairs of brand new shoes and 3,000 pairs of new socks, even though we didn’t ask you to something that amazing. You felt it was important to make a donation to your own city and demonstrate to your own employees that you know the meaning of community service. Yet the biggest contribution to your event were the incredible people you sent: more than 70 employees at final count that came down for the day to take part in a team building charity exercise. You were pleasantly surprised to find everyone on your staff coming away with big smiles and some tears and hundreds of new friends from other companies and the streets, and you actually experienced “Brand Blindness” and found yourselves joyfully putting many different brands on the feet of needy people; something you’ve already relayed to dozens of people at work, in your house of worship, in your neighborhood, at the pub.
(It’s that magical moment, and it’s still bubbling inside of you, isn’t it?)
And then there is you, Zed. You are staying at a rescue mission yourself, even though you don’t look “homeless” by the common perception. Your tech job recently vanished and your support system isn’t the strongest, and so you wound up seeking help from a rescue mission in one of the most challenging times of your life. But instead of taking on a victim’s role, you seized an opportunity and showed up early, helped unload thousands of boxes, set up dozens of tables and you diligently explained the mission of Soles4Souls to anyone in line or even passing by on the street.
You even stayed afterwards and helped recycle the cardboard and waited until the last of the garbage and the porta potties were picked up, and when you left we realized that you never received a pair of shoes even though you were one of the heroes of the day.
But we know your size and we know where you’re staying, and I have someone bringing by a new pair just for you, Zed. Because you proved you don’t have to own a home to be an owner.
A great big THANK YOU to everyone who contributed during Barefoot Week. We hope that you’ll join us for more exciting events in the very near future.